Frequently Asked Questions

• How does the service work?

  Choose your items from our list of accepted brands, submit your request online, and choose between a free pickup or drop-off. We’ll handle the rest – from authentication to pricing. Once approved, your items will be listed on Gilt or across Reflaunt’s global resale network, reaching over 350 million buyers. When they sell, you can choose cash or enjoy 15% more with Gilt Credit.

• Which items can I resell through Resell on Gilt?

  We accept ready-to-wear clothing, shoes, bags, and jewelry in brand-new, excellent, or very good condition. To ensure a smooth resale process, please make sure your items are freshly cleaned and free from stains, damage, or significant alterations. You don’t need to have purchased the item from Gilt to resell it – we welcome pieces from your broader wardrobe, as long as they belong to our pre-approved brand list and meet our quality standards.

• What is the Instant Reward option?

  For select models of bags, you may be eligible for an Instant Reward – this means you can receive Gilt Credit right away, even before your item sells.

  To see which models qualify, you can check the eligibility list here. For eligible items (once your item arrives at our facility and passes our authenticity check) you’ll receive a pricing proposal that includes both the Instant Reward and traditional consignment options, so you can choose which works best for you.

• What are my payout options?

  When your item sells, you can choose to receive your payout as either Gilt Credit, with an added 15% bonus on top of your payout amount, or bank transfer - sent directly to your bank account.

  For certain in-demand bags, you may also qualify for an Instant Reward in the form of Gilt Credit. If eligible, you’ll receive this reward upfront – before the item sells – once it passes our authenticity check. You’ll be able to select your preferred option when you receive your pricing proposal.

• How do you set the price of each item?

  We use a method that considers real-time market demand, trends, and the condition of your item to determine the best possible resale value.

  Before anything goes live, you’ll receive a pricing proposal showing what you could earn.
  This amount is your final payout that you will receive in your pocket – net of all fees, shipping, and duties.

• What is your commission fee?

  Our commission is a flat 10%. Before we list your item, we show you the net payout you’ll receive – no hidden fees, ever. 

  To determine the listing price shown across our resale network, we add shipping, a reduced marketplace fee negotiated by Reflaunt, operational costs, and our commission on top of your payout. This full amount is paid by the buyer, not deducted from your earnings.

  Our model is designed to help top-selling items sell quickly. For others, we may occasionally adjust the payout to make the price more competitive and increase the chances of finding a buyer. For more details visit our FAQ.